Apple has demanded that we remove the feature to Free Memory from all our apps. We have decided to remove our existing Free Memory 1.5 and MemoryInfo 1.1 apps from sale. We have instead submitted Free Memory Lite and MemoryInfo Lite without the Free Memory feature.

WHAT WILL HAPPEN TO MY COPY OF FREE MEMORY 1.5?

You will still be able to use your Free Memory 1.5. Just make sure you do not delete it as you will not be able to repurchase it from the App Store.

WHY DOESN’T THE FREE MEMORY BUTTON SHOW UP?

Make sure you have internet connection available when you start Free Memory the first time.

1. -Verify that you can access this web site using Safari.
   

2. -Then launch Free Memory.
   

3. You only need to do this once.
   

WHY DOES ITUNES STILL SHOW FREE MEMORY 1.4?

Apple changed iTunes and has now prevented all apps from changing the app title. Apple did not inform anyone in advance, so we were not given the opportunity to change the title.

HOW DO I USE FREE MEMORY?

Free Memory frees up memory for use by apps such as Games and apps that use large amounts of graphics. Many games and apps suggest that you must restart your iPhone or iPod Touch before playing them for the best experience. Free Memory can help you avoid having to always restarting your iPhone or iPod Touch by freeing up memory before you play your game.

IS FREE MEMORY ACCURATE?

The available memory and battery levels are obtained from the OS and are as accurate as provided by the iPhone or iPod Touch.

MY APPS ALWAYS QUIT RIGHT AFTER I START THEM AND OTHER INSTALLATION PROBLEMS:

Please check out Apple’s support for installation problems here:

http://support.apple.com/kb/TS1702

We have found that reinstalling the app through iTunes on your computer solves most of the installation problems.

HOW DO I  RESTART MY IPHONE OR IPOD TOUCH?

Please check out Apple’s support here:

http://www.apple.com/support/iphone/troubleshooting/phone/

WHY ARE MY APPS STILL CLOSING UNEXPECTEDLY?

Free Memory frees up available memory for use by applications. However, the amount of memory on the iPhone or iPod Touch is limited to 128 MB on non-3GS devices, and of this, only about 40 MB is available for all applications. If you had run the iPod music player, that will take up additional memory as it continues running in the background. If you had run the Mail app, it also continues to run in the background. If you were sync'ing with iTunes, it also takes up memory. This leaves even less memory for other apps like Safari. If you are accessing web pages that have large images and lots of javascript, this may cause Safari to run out of memory and quit unexpectedly. If you are seeing Safari quit unexpectedly, run Free Memory to free memory just before running Safari.

MY COMPUTER SAYS I HAVE MORE THAN X GB AVAILABLE, WHY DOES FREE MEMORY SAY I HAVE ONLY Y MB AVAILABLE?

Your computer is measuring the amount of storage space available on your iPhone or iPod Touch. This storage space, similar to a hard drive on your computer, is used to store music, video and app files. Free Memory measures run-time memory or RAM. This run-time memory is used by apps only when the app is running. Your iPhone or iPod Touch comes with 8-32 GB of storage memory but only 128 MB of run-time memory or RAM, 256 MB on the iPhone 3GS.

SUPPORT

For support, email support@recessionapps.com